Privacy Policy

1. Information We Collect

Personal Information

We collect the following personal information during account registration and verification:

• Full name, date of birth, and nationality
• Email address and phone number
• Government-issued identification documents (PAN Card, Aadhaar, Passport)
• Residential address and proof of address
• Photograph and biometric data (for video KYC)
• Bank account details and payment information

Transaction Information

• Trading history and order details
• Deposit and withdrawal records
• Wallet addresses and blockchain transactions
• Transaction amounts and timestamps

Technical Information

• IP address and device information
• Browser type and operating system
• Login history and session data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Account Management: Creating and managing your account
• KYC/AML Compliance: Verifying your identity and preventing fraud
• Transaction Processing: Executing trades, deposits, and withdrawals
• Customer Support: Responding to inquiries and resolving issues
• Security: Protecting against unauthorized access and suspicious activities
• Legal Compliance: Meeting regulatory requirements and reporting obligations
• Service Improvement: Analyzing usage patterns to enhance our platform
• Marketing: Sending promotional communications (with your consent)

3. Information Sharing and Disclosure

We may share your information with:

• Regulatory Authorities: FIU-IND, RBI, SEBI, tax authorities, and law enforcement
• Service Providers: KYC verification, payment processing, cloud storage, and security services
• Banking Partners: For processing deposits and withdrawals
• Legal Proceedings: When required by court order or legal process
• Business Transfers: In case of merger, acquisition, or asset sale

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption for data transmission
• Advanced encryption standard (AES-256) for data storage
• Multi-factor authentication (MFA) for account access
• Cold storage for majority of cryptocurrency assets
• Regular security audits and penetration testing
• Employee access controls and confidentiality agreements
• DDoS protection and intrusion detection systems

5. Data Retention

We retain your information as follows:

• KYC Documents: 5 years after account closure (as required by PMLA)
• Transaction Records: 5 years from transaction date
• Communication Logs: 3 years
• Technical Logs: 1 year

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a structured format
• Objection: Opt-out of marketing communications
• Withdrawal of Consent: Withdraw consent for data processing (where applicable)

To exercise these rights, contact us at privacy@algometrix.in

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze website traffic and usage patterns
• Prevent fraud and enhance security

You can manage cookie preferences through your browser settings.

8. International Data Transfers

Your data is primarily stored on servers located in India. If we transfer data internationally, we ensure adequate safeguards are in place, including:

• Standard contractual clauses
• Data processing agreements
• Compliance with data protection regulations

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Algometrix Private Limited
Email: algometrixindia@gmail.com
Address: POLYSHEET CANAL ROAD Damuadhunga Haldwani, Nainital, Uttarakhand, India